FAQ

You’ve Got Questions, We’ve Got Answers

You probably have a few questions before you decide to work with us. We’ve compiled information for you based on the questions and concerns we hear often. If there’s a topic that’s not covered, feel free to call or email and we can answer everything you need to know during your consultation.

It depends on each individual client’s need. There is no set number of sessions that must be completed. Every client’s rate of speed regarding recovery or overcoming challenges is different.

 

Sessions are 55 minutes long and the frequencies of meetings depend on the client’s need and preference. It is not recommended to meet less than twice a month when in therapy. Weekly or bi-weekly sessions starting off are important for accountability and motivation to meet goals efficiently and purposefully. After goals are met or when major progress is made, clients often decrease frequency of session attendance or move towards termination.

Every major credit card, health saving accounts and flex savings accounts are accepted. Insurance accepted are Blue Cross Blue Shield, United Healthcare, Aetna, Cigna, UMR and Ambetter. Even though the therapist is on these major insurance panels, clients should still check their plans to make sure there is outpatient behavioral/mental health coverage.

Confidentiality is one of the most important components between a client and therapist. Successful therapy requires a high degree of trust with highly sensitive subject matter that is usually not discussed anywhere but the therapist’s office. Every therapist should provide a written copy of their confidential disclosure agreement, and you can expect that what you discuss in session will not be shared with anyone. This is called “Informed Consent”. Sometimes, however, you may want your therapist to share information or give an update to someone on your healthcare team (ex: psychiatrist), but by law your therapist cannot release this information without obtaining your written permission.

  • However, state law and professional ethics require therapists to maintain confidentiality except for the following situations:
  • Suspected child abuse or dependant adult or elder abuse, for which I am required by law to report this to the appropriate authorities immediately.
  • If a client is threatening serious bodily harm to another person/s, I must notify the police and inform the intended victim.
  • If a client intends to harm himself or herself, I will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, I will take further measures without their permission that are provided to me by law in order to ensure their safety.

Your health insurance may only cover for shorter and fewer therapy sessions. Insurance companies can dictate how long sessions run, and how many sessions they will cover. It can be very hard to get approval to extend after that preset amount.

Insurance companies require a clinical diagnosis to bill and couple/marriage issues do not meet the criteria of a clinical diagnosis.